Customer Experience

A common misconception for consumer brands is that the marketing process ends at the point of purchase. Instead, smart businesses recognize that a customer’s lifetime value — or the net profit [...]

The products that are displayed in your retail store speak for themselves and that’s all the experience your customers need. The joy and delight of interacting with the incredible items that line [...]

Building a credible relationship with customers is crucial for every retailer. Such relationships build trust, and without trust, retailers find it challenging to make sales. Brick-and-mortar [...]

For retailers, it’s common to simply accept cash and credit payments from their customers. But if those are the only payment options you’ll accept, you may be missing out on many opportunities to [...]

Many retail brands nowadays understand the importance of selling products across multiple channels. Whether you’re selling online, offline, or both, the majority of consumers think brands ought [...]

Visual search has been around for a few years, but the technology is just starting to come into its own as a tool to help retailers boost their customer experience. With the rise of mobile and [...]

Every business’s main goal is to serve their customers with the best experience possible. The only way you can accomplish that is if your brand’s image is a positive, uplifting one. What do we [...]

If you want your business to grow, you should think about how you want your audience to grow with you. That means you simply can’t let them lag – you need to keep them engaged with your [...]

Running a restaurant is a lot more than just serving warm food on a plate – you need to make sure that the customer you’re serving is also having a great time! In essence, that is what the [...]

No matter how good your restaurant’s food is, it won’t work out in the long run until you’ve got the right kind of people. So how do you bring in a load of customers? The answer to that is [...]