Famous Quotes to Inspire Your Retail Business Journey
The feeling of being a retailer can allure anyone, but it’s not that simple.
There will come days when you’ll be low in spirits and require a little extra motivation and inspiration to remind you of the road map and why you got into this roller coaster venture.
Whether you’re experiencing a tough time or just looking to reorganize, there’s nothing better than an inspirational saying to get you up and running. At Oscar POS, we try our best to help retailers unleash the true energy, which is why we’ve jot down a list of some of the best motivational quotes from the most successful retailers, advisers and business tycoons around us.
Read their wisdom-full words and share the same with your teams whenever they need a push.
On challenging the conventions:
“Whatever you’re thinking, think bigger.”
― Tony Hsieh, CEO of Zappos
Key points: Never be afraid when the time comes to be disruptive. All the ideas already exist – it’s all about executing it in a way that’s unique and getting more customers by identifying your niche. So don’t get bogged down by how you’re going to achieve it; for now plan bigger.
On enhancing customer experience:
“People are always going to go shopping. A lot of our effort is just ‘how do we make the retail experience a great one?
– Phillip Green, Chairman, Arcadia Group
Key points: The biggest differentiator between you and your competitors is the experience you provide. The simplest way to make sure customers enjoy your offering is by providing improved customer service.
On being customer-oriented:
“Retail is a customer business. You’re trying to take care of the customer—solve something for the customer. And there’s no way to learn that in the classroom or in the corner office, or away from the customer. You’ve got to be in front of the customer”
– Erik Nordstrom, President, Nordstrom Direct
Key points: It’s easy to fall into the sales-numbers trap but don’t deviate from the fact that customers want you to take care of them and provide answers that help them.
On being rational:
“Everything is figureoutable.”
― Marie Forleo, Motivational speaker, life coach and author
Key Takeaway: Next time you feel stuck, this quote shall help you out. Marie Forleo believes it to be this simple: there’s always a way out in retail business and even when there doesn’t seem to be one. So, don’t worry about the little complications and instead focus on figuring out your options and next steps.
“People like consistency. Whether it’s a store or a restaurant, they want to come in and see what you are famous for”
– Mickey Drexler, Former CEO and current Chairman, J. Crew Group
Key points: Consistency beats all the hurdles. Assure that your retail experience is intact and meets the customer’s expectations.
“It is a well-known fact that bringing in technologies in the retail sector is good for customers”
– N. R. Narayana Murthy, co-Founder, Infosys
Key points: The leaders in the retail industry make use of technology to improve their effectiveness and customer experience. Think about the tools you’re currently using and make some room for improvement – because there always is.